Cisco unity fundamentals by Brian Morgan

By Brian Morgan

Cisco cohesion basics offers layout and management ambitions for migrating from PBX to Cisco IP Telephony, in addition to operating in a combined PBX/Cisco IP Telephony atmosphere. you are going to know about the transition from the normal version, with separate architectures for voice-mail and e mail platforms, to aiding unified messaging: email, voice, and fax messages brought to a unmarried inbox. additionally, you will detect universal troubleshooting options, equivalent to functionality tracking and the significance of information assortment for predicting destiny process specifications.

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NOTE Part I: Cisco Unity Administration 51 52 Part I: Cisco Unity Administration The MWI is extinguished only if the last unheard message or new message is heard in its entirety. The system keeps old messages until a subscriber, or an administrator with sufficient authority, deletes them. Deleted messages are deleted by default; however, an administrator can configure deleted messages to be moved to a Deleted folder in case the messages need to be restored at a later time. This is done in the class of service (CoS) configuration on the Cisco Unity System Adminstrator.

Using Cisco PA Standard Features The Cisco PA features discussed in this section include the following: • Follow Me • Name dialing using a personal address book or corporate directory • Name synchronization with a personal address book and Exchange contacts list • Mail browser • Web-based user administration • Web-based system administration • Rules-based routing • Speech recognition Follow Me The Follow Me feature is a special rule type that uses speech recognition to immediately redirect all callers to an alternate destination (telephone), over a specified period of time.

When a user initiates a call, a SIP request typically goes to a SIP server (either a proxy server or a redirect server). The request includes the caller's address (From) and the address of the called party (To). When someone initiates a call, a SIP request is normally sent to a SIP server. This can either be a proxy or redirect server. The request includes the calling party's address (who it is coming from) and the called party's address (who the call is going to). SIP messages are in text format, which uses the ISO 10646 in UTF-8 encoding.

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