Administrative Assistant's and Secretary's Handbook ~ 3rd by Kevin Wilson, Jennifer Wauson James Stroman

By Kevin Wilson, Jennifer Wauson James Stroman

Among coordinating conferences, making trip preparations, and working the telephone traces, being a qualified administrative assistant calls for an miraculous and sundry diversity of abilities related to interpersonal communique, written shows, and organizational skill. Written in a down-to-earth kind, "Administrative Assistant's and Secretary's guide" presents readers with info on matters together with checklist conserving, mobile utilization, workplace machines, mail, enterprise letters, and software program skills.Now in its 3rd variation, the e-book has been thoroughly revised with multiplied assurance of issues together with digital files administration, interpersonal and verbal exchange talents, troubleshooting computing device difficulties, time and rigidity administration, customer support, occasion making plans, net conferencing, math for place of work execs, place of work administration and supervision, transcription, and lots more and plenty extra. finished and fully up to date, this is often the booklet each administrative specialist may still personal.

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Administrative Assistant's and Secretary's Handbook ~ 3rd Edition

Among coordinating conferences, making commute preparations, and operating the telephone strains, being a qualified administrative assistant calls for an magnificent and sundry diversity of talents related to interpersonal conversation, written shows, and organizational skill. Written in a down-to-earth variety, "Administrative Assistant's and Secretary's instruction manual" offers readers with info on topics together with list protecting, mobile utilization, place of work machines, mail, company letters, and software program abilities.

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Additional resources for Administrative Assistant's and Secretary's Handbook ~ 3rd Edition

Sample text

The Business Service Network for your area may be able to help you clean up your list and add valuable ZIP+4 (5-digit zip code plus 4-digit addendum) and carrier route information. com. The Postal Service provides this service for your company because the benefits are mutual: for your company, more accurate and readable addresses, which provides faster sorting of mail and fewer undeliverable pieces (undeliverable Third-Class Mail is money thrown away), and for the USPS, more ef ficient moving of the mail, saving it money , which can then be passed onto customers by holding the line on rates.

Return to your boss and explain that the other administrative assistant insists that Ms. Barrett go on the line before Mr. Fisk will be connected. TAKING MESSAGES Many companies do not have a central switchboard with an operator or a computerized voice mail system. In this case, the administrative assistant is asked to answer incoming calls and place outgoing calls. It’ s useful for the assistant to keep an accurate written record of both, particularly incoming calls when the employer is not in the of fice.

Many small companies stamp their short letters and save longer correspondence and packages for a trip to the post of fice. Your company can save both time and money by instead investing in its own postage meter. ” It takes much less time to put metered postage on mail than it does to apply stamps, helping make more efficient use of staff time. In addition, your business correspondence moves more quickly once it leaves your office since the post office does not have to spend time canceling and postmarking the mail.

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